Clear, limited and respectful use of your information.

1. Who we are

Vintage Diaries is a B2B supplier of handmade vintage diaries based in Kolkata, India. For privacy questions, corrections or deletion requests, contact exports@vintagediaries.com.

2. Information we may collect

When you contact us, we may receive your name, work email, company name, country or region, buyer type, company website, WhatsApp number, product interests, intended quantity, branding or evaluation requirements, target shipment timing and any message you choose to provide. We may also retain relevant business correspondence and quotation or order records.

3. How we use it

We use the information to respond to enquiries, assess whether our collection fits your requirement, prepare catalogue information or quotations, discuss visual evaluation and customization, manage orders and after-sales communication, protect the website from misuse, maintain business records and meet legal or regulatory obligations.

4. When information may be shared

We do not sell or rent personal information. Website enquiries are processed by a form-delivery provider so the submitted details can be transmitted to our business email; that provider may retain submissions temporarily for delivery, security and abuse prevention in accordance with its own privacy terms. We may also share only what is reasonably necessary with service providers supporting website hosting, business email, professional advice, order administration, payments, production, packing or logistics. We may disclose information when required by law, regulation or a valid authority request. Service providers are expected to use the information only for the relevant service.

5. International enquiries

Vintage Diaries operates from India and serves international business buyers. Your enquiry may therefore be received, stored or handled in India and, where necessary for the services above, by providers operating in other countries. We take reasonable steps to keep such handling limited to legitimate business purposes.

6. Retention and security

We retain information only for as long as reasonably needed to respond, maintain a business relationship, resolve disputes, keep appropriate trade records or meet legal obligations. We use reasonable organisational and technical safeguards, but no internet or email system can be guaranteed completely secure.

7. Your choices

You may ask what personal information we hold about you and request correction, deletion or withdrawal of consent where applicable. Email us at exports@vintagediaries.com. We aim to acknowledge privacy requests within 7 business days and respond within a reasonable period, subject to identity checks and any information we must retain by law.

8. Children

This website is intended for professional and business buyers and is not directed to children. Please do not submit information about a child through the enquiry form.

9. Cookies and future analytics

The present website does not intentionally use advertising cookies. If optional analytics, advertising tools or additional cookies are introduced, this policy and any consent controls will be updated before they are used where required.

10. Updates

We may update this policy as the website, our processes or applicable requirements change. The latest version and its update date will remain available on this page.

Questions? Email exports@vintagediaries.com or review our Terms & Conditions.